Cookie Policy
Last Updated: January 8, 2025
1. Introduction
This Cookie Policy explains how LolaDiva ("we," "us," or "our") uses cookies and similar tracking technologies on our website https://www.loladiva.store (the "Website"). This policy is designed to help you understand the types of cookies we use, the purposes for which we use them, and how you can manage your cookie preferences.
As we sell colored contact lenses (circle lenses) that are regulated as medical devices (with specific classifications varying by country/region), we place the highest importance on your privacy and safety. We are committed to handling your data responsibly.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or phone) when you visit a website. They are widely used to make websites work or work more efficiently, as well as to provide information to the website owners.
3. Types of Cookies We Use and Their Purposes
We classify the cookies we use based on their function and purpose into the following categories:
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Strictly Necessary Cookies
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Purpose: These cookies are essential for the basic functioning of the Website, enabling you to navigate the site and use its features, such as accessing secure areas or adding items to your shopping cart. Without these cookies, we cannot provide the core services you request (e.g., placing an order).
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Examples: Session cookies that remember your login status and shopping cart contents as you browse through pages.
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Management: These cookies cannot be disabled as they are necessary for our Website to function.
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Performance and Analytics Cookies
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Purpose: These cookies collect information about how visitors use our Website, such as which pages are visited most often, whether error messages are received, etc. All information collected is anonymous and aggregated, used solely to help us improve Website functionality, optimize user experience, and understand traffic patterns.
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Third-Party Service Example: Google Analytics.
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Data Impact: These cookies do not collect information that directly identifies you personally.
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Functionality and Preference Cookies
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Purpose: These cookies allow the Website to remember choices you make (such as your username, language preference, or the region you are in) to provide enhanced, more personalized features.
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Example: Remembering whether you have consented to the use of cookies or your chosen site layout.
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Advertising and Targeting Cookies
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Purpose: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an ad and to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our consent.
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Third-Party Service Examples: Facebook Pixel, Google Ads, TikTok Pixel, etc., used for remarketing and conversion tracking.
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Important Note: As we sell medical devices, our advertising will always comply with relevant regulations and will not make inappropriate medical claims.
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4. Third-Party Cookies
Our Website may include embedded elements from third-party services (such as payment gateways, social media plugins, video players) that may also set their own cookies. For example:
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Payment Processors: (e.g., Stripe, PayPal) for secure transaction processing.
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Social Media Plugins: (e.g., Instagram, Facebook) for "like" or "share" functionality.
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Customer Support Chat Tools: (e.g., LiveChat) for online support.
The use of cookies by these third parties is governed by their respective privacy policies. We do not have direct control over these third-party cookies. We advise you to review the privacy policies of these third parties to understand their data practices.
5. How Do We Obtain Your Consent?
Upon your first visit to our Website, you will see a clear Cookie Banner or Consent Manager. Here, you can:
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Accept All Cookies (including performance, functionality, and advertising cookies).
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Accept Necessary Cookies Only.
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Customize Your Choices, making detailed selections by category.
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Learn more by clicking the links for "Privacy Policy" or "Cookie Policy."
Your consent status will be stored via a cookie with a validity period of (e.g., 12 months). After this period, you will be asked again.
6. How to Manage Cookie Preferences?
You can change or withdraw your consent at any time by:
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Using Our Consent Tool: Find the "Cookie Settings" or "Privacy Preference Center" link in the website footer to readjust your choices.
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Through Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. Please note that disabling Strictly Necessary cookies may cause some parts of our Website to not function properly.
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Through Opt-Out Mechanisms (for advertising):
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Digital Advertising Alliance (DAA): Visit YourAdChoices.
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European Interactive Digital Advertising Alliance (EDAA): Visit YourOnlineChoices.
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Manage directly through relevant platforms (e.g., Facebook Ad Preferences).
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7. Data Retention
The retention period for cookies depends on their type:
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Session Cookies: Deleted after you close your browser.
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Persistent Cookies: Remain until their set expiration date (ranging from days to years) or until manually deleted.
8. Contact Us
If you have any questions about this Cookie Policy, your data, or our privacy practices, please contact our Data Protection Officer via:
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Mailing Address:
9. Changes to This Policy
We may update this Cookie Policy from time to time to reflect technical, legal, or business changes. Any changes will become effective upon posting the updated version on the Website. We encourage you to review this page periodically for the latest information.
This website and the LolaDiva brand are operated by Pujiang Jiye E-commerce Co., Ltd.
