Terms of Service - LolaDiva

Last Updated: May 14, 2026

Welcome to the official website of LolaDiva (hereinafter referred to as "this Website"). Before you use the services, browse, or make a purchase on this Website, please read and understand these Terms of Service carefully. These Terms constitute a legally binding agreement between you and LolaDiva. By accessing, browsing, or making a purchase on this Website, you acknowledge that you have understood, agree to, and accept full compliance with all contents of these Terms. If you do not agree to any part of these Terms, please discontinue your use of this Website immediately.

1. Definitions

"We," "Us," "LolaDiva" refers to the entity operating this Website.
"You," "User," "Customer" refers to any individual or entity accessing, browsing, or purchasing products through this Website.
"Products" refers to the colored contact lenses and related care products sold on this Website.
"Website" refers to the LolaDiva official independent site and all its subpages.

2. Products and Medical Disclaimer

2.1 Product Nature

Colored contact lenses are classified as medical devices (Class II or III) in many countries and regions, including the United States and the European Union. The products sold on this Website are intended for vision correction and cosmetic purposes only and are not a substitute for professional medical advice.

2.2 No Professional Advice

All product information, usage guides, and educational content provided on this Website are for reference only and do not constitute professional medical diagnosis, treatment advice, or a prescription. We are not a healthcare provider.

2.3 Prescription Requirement

Before purchasing and wearing colored contact lenses for the first time, you must consult a licensed eye care professional (such as an optometrist or ophthalmologist) for a comprehensive eye examination to determine your suitability for contact lens wear and to obtain a valid, current prescription (even if you do not require vision correction).

2.4 Usage Risks

Improper wear, care, or use of colored contact lenses may lead to eye infections, corneal damage, vision impairment, or even permanent vision loss.

3. Orders and Purchases

3.1 Eligibility

You declare and warrant that you are at least 18 years of age at the time of placing an order and that you have the legal right to purchase and receive contact lens products in your country/region. You are responsible for ensuring that your purchase complies with the laws and regulations of your location.

3.2 Pricing and Payment

All prices displayed on the Website are quoted in a specific currency and may exclude duties and international shipping fees. You agree to pay the total order amount and any applicable additional charges. An order is considered formally confirmed only after payment is completed.

3.3 Order Confirmation and Changes

An order confirmation email does not constitute our acceptance of your order; it merely confirms receipt. We reserve the right to refuse or cancel any order prior to shipment for reasons including, but not limited to, insufficient stock, pricing errors, or suspected fraudulent activity. We will make reasonable efforts to notify you promptly.

3.4 International Shipping and Customs Clearance

As a cross-border independent site, we will ship products to your designated address via international logistics partners. You (the recipient) are the importer of record and are solely responsible for all import duties, customs fees, and related clearance procedures. Please understand the relevant regulations concerning the import of contact lenses in your country/region before placing an order. Shipping times and costs vary by destination.

4. Privacy and Data Protection

The security of your personal information is paramount to us. The collection, use, and protection of your data will strictly comply with our Privacy Policy. This policy details how we handle your personal information; please read it carefully. The Privacy Policy is incorporated into these Terms by reference.

5. Limitation of Liability and Disclaimer

5.1 Product Use Responsibility

You assume full responsibility for the use of the products, whether in accordance with or contrary to professional medical advice. LolaDiva shall not be liable for any personal injury or damage resulting from your failure to adhere to usage instructions, care guidelines, or failure to seek professional medical advice.

5.2 Liability Cap

To the maximum extent permitted by law, LolaDiva and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data loss) arising from these Terms or the use of the Website/Products. Our total aggregate liability shall in no event exceed the purchase price of the specific order giving rise to the claim.

5.3 Governing Law

The interpretation, validity, and enforcement of these Terms, as well as any disputes arising from or related to them, shall be governed by the laws of the judicial jurisdiction of China, without regard to its conflict of law principles.

6. General Provisions

6.1 Modification of Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective immediately upon posting the revised version on this page. You are responsible for reviewing this page periodically. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

6.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible consistent with the stated intent, and the validity and enforceability of the remaining provisions shall not be affected.

6.3 Contact Us

If you have any questions regarding these Terms of Service, please contact us via:
Customer Service Email: service@loladiva.store
Contact Page: https://loladiva.store

7. Final Acknowledgement

Important Notice: By clicking the "Place Order," "Submit Order," or similar button, you acknowledge and agree that you:
Have read, understood, and agree to these Terms of Service and the Privacy Policy;
Declare that you have consulted an eye care professional and possess a valid prescription;
Confirm that you understand the potential risks associated with wearing contact lenses;
Agree to assume full responsibility for any consequences arising from your improper use of the products.
Questions about the Terms of Service should be sent to us:
Company: Pujiang Mishi E-Commerce Co., Ltd.
Address: Room 201, Building 1, Complex Building, No. 115 Jiahe Road, Xianhua Sub-district, Pujiang County, Jinhua City, Zhejiang Province, China
Post Code: 322200
Phone Call: +8619557870627
Email: service@loladiva.store